Returns & Refunds policy

Here’s your rewritten Returns & Refunds Policy for journals and ebooks that makes it clear there are no refunds while still sounding professional and legally sound:

Returns & Refunds Policy

Effective Date: [Insert Date]

Thank you for shopping with Memoir & More. Please read this policy carefully before making your purchase. By placing an order for any of our products, you agree to the terms outlined below.

1. No Refunds or Returns

Due to the nature of our products — digital ebooks and physical journals — all sales are final. We do not offer refunds, returns, or exchanges once an order has been placed and delivered.

• Ebooks are delivered instantly as digital files, which cannot be “returned” once accessed or downloaded.

• Journals are considered personal-use items and are non-returnable for health, hygiene, and copyright protection reasons.

2. Damaged or Defective Items

If you receive a damaged or defective journal, please contact us at pamelakelly.speaker@gmail.com within 7 days of receiving your order. We may request photos of the damage and will work with you to provide a replacement if applicable.
This exception does not apply to ebooks.

3. Order Cancellations

Orders for ebooks cannot be canceled once payment is processed, as delivery is immediate. Orders for journals cannot be canceled once shipped.

4. Legal Compliance

This policy complies with U.S. consumer protection laws regarding non-refundable goods and digital content. Customers in regions with additional digital product regulations (such as the EU or UK) must consent to waiving their right to a refund before downloading their ebook.

5. Contact Us

If you have any questions regarding this policy, please contact:

Memoir & More
📧 Email: pamelakelly.speaker@gmail.com

If you’d like, I can also shorten this into a one-paragraph “Refund Policy” for your checkout page, so buyers see it before they pay—this will protect you in PayPal/Stripe disputes.

Do you want me to make that short version too?